From the time you PAY for your prints, our normal turnaround time is 7 business days for standard prints. We normally print/ship once a week. This schedule VARIES GREATLY due to our travel schedule, shoot schedule, volume of orders and time of year. Metal prints and gallery wrap canvas prints take 2-3 weeks. Special effects prints, montages, coffee table books and other special projects are normally 2+ months. Let us know if there is something urgent when you order and we will do our best to make it happen.
If you haven’t heard from me or received your prints within 10 business days of payment, CONTACT US to check order status; occasionally things get hectic and we misplace an order, or our shoot schedule has us tied up.
IF you need YOUR ORDER in a HURRY- PLEASE CALL ME WHEN YOU PLACE YOUR ORDER to arrange expedited processing and shipping. Additional charges may apply.
We do all of our printing in-house to assure quality control and we do our best to get you your order as soon as possible. If FOR ANY REASON you have a problem with your order- call us so we can straighten it out. THANKS!